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  1. Can I get to Teams and OneDrive without it being installed on my computer?
  2. Where can I go to install OneDrive?
  3. Where can I go to install Teams?
  4. Where is my H drive?
  5. How do I access my Teams files on my local device / sync my files?
  6. Recommendations for accessing the Employee Team files
  7. How do I restore a file?
  8. How do I stop syncing and remove a Team folder from my device?
  9. My computer is very slow since I added Teams or OneDrive
 
General Meeting Items
 
By default, all attendees who are not from your organization will arrive in a virtual lobby after which they will have to be admitted to join the actual meeting.
• Using Lakeland supplied custom backgrounds download backgrounds, and put them in %APPDATA%\Microsoft\Teams\Backgrounds\Uploads folder.
 
 
Administrative Tasks
 
 
 
Live Events (includes up to 10,000 attendees)
 
 

For Free Office Training see Office 2019, Office 365. Teams and OneDrive Training Videos.

Can I get to Teams and OneDrive without it being installed on my computer?

Yes.  Go to Office 365 at https://office.com/ and log in using your myLakelandID@lakelandcc.edu and your myLakeland password.

You can click on OneDrive or click on Teams and the programs will open in a new tab.

Where can I go to install OneDrive?

  • On a computer you can go to: https://onedrive.live.com/about/en-us/download/, select the Click here to Download link, and follow the installation prompts
  • On a mobile device go to the device store (Apple Store or Google Play), search for OneDrive, and follow the prompts to install

Where can I go to install Teams?

  • On a computer you can go to: https://teams.microsoft.com/downloads, select the Download Teams button, and follow the installation prompts
  • On a mobile device, go to the device store (Apple Store or Google Play), search for Teams, and follow the prompts to install

Where is my H drive?

  • H drive folders for Academic, AcademicSupport, and Administration are located within the Employees team
    (A screenshot is provided below of H drive folders in the Employees team)

How do I access my Teams files on my local device / sync my files?

Open the Team you want to have the files on your computer. 

  • Select the "General" channel on the left,
  • Then the "Files" tab toward the top middle
  • Then select the “Open in SharePoint" button   

(A screenshot is provided below of the "Open in SharePoint" button)

Your default browser will open the Team SharePoint site. 

  • Click on the "Documents" folder (so you get all channels and subfolders)
  • Then click the “Sync” button 
  • Follow the prompts to open in OneDrive

(A screenshot is provided below of the "Sync" button)

Here is an optional short video overview:

Sync SharePoint Files & Folders

Your files will now be available locally on the device under the “Lakelandcc.edu” node.

  • Here is an example in File Explorer.

(A screenshot is provided below of files available locally after syncing)


Recommendation for accessing the Employee Team files

There are a few hundred thousand files in the H Drive and it takes some time for OneDrive to ensure that all the files and folders are all synced onto your device. Once the Employee Team has completely synced it runs fine but occasionally OneDrive file updates are slightly delayed.  Teams now opens files in edit mode in the Teams app and has added the ability to “Open in Desktop App” right from the files list menu.  When you select “Open in Desktop App” from the Teams file tab, the file will still show up in your recent documents list.

(A screenshot is provided below of the "Open in Desktop App" button)

Therefore, the recommendation is to generally access “Employee” Team files directly in the Teams app and that you limit the “Sync” from the Employee Team to only the primary department folder you use the most.

How do I restore a file?

  1. Go to the OneDrive website and log in using your myLakelandID@lakelandcc.edu and your myLakeland password.
  2. In the navigation pane, select Recycle bin.
    (A screenshot is provided below of the Recycle bin)

  3. Select the files or folders you want to restore by pointing to each item and clicking the circle checkbox that appears. Then, click Restore.

    Notes: 
    • If the recycle bin is full, the oldest items will be automatically deleted.
    • Items in the recycle bin are automatically deleted after 93 days.

How do I stop syncing and remove a Team folder from my device?

Select the blue OneDrive cloud icon in the notification area, at the far right of the taskbar.

Note: You might need to click the Show hidden icons arrow next to the notification area to see the OneDrive icon. If the icon doesn't appear in the notification area, OneDrive might not be running. Select Start, type OneDrive in the search box, and then select OneDrive in the search results.

(A screenshot is provided below of the OneDrive cloud icon)

Select More > Settings.

(A screenshot is provided below of the "Settings" button)

On the Account tab, click Stop sync for the Team you no longer need synced locally.

In the pop-up window select the Stop Sync button.

(A screenshot is provided below of the "Stop Sync" button)

This does not remove the folder from explorer on your device.  Make sure that the OneDrive Status Icon no longer appears before deleting.

(A screenshot is provided below of a folder no longer showing the OneDrive Status Icon)

My computer is very slow since I added Teams or OneDrive

OneDrive and Teams works better the more updated your fleet is.

To Update to Office 2019

Open the Software Center:

  • Click the Windows/Start Icon
  • From the list, open Microsoft System Center
  • Select Software Center

(A screenshot is provided below of the Microsoft System Center button)

Click on Microsoft OfficePro Plus 2019 32-Bit

Click the Install button.

Please Note:

  • This is a “Silent” install so you won’t really see much, but this will uninstall older versions of Office and install the latest
  • This process could take up to two hours, so you may wish to run it before leaving
  • To lock your screen: Hit the Windows key and the L key on your keyboard
(A screenshot is provided below of the "Install" button)

To Update your Windows 10 Version

Teams Performance Issue

  • Quit Microsoft Teams
  • Delete or rename the following directory/folder:
    • Windows %AppData%\Microsoft\Teams\IndexedDB
    • Mac ~/Library/Application Support/Microsoft/Teams/IndexedDB
  • Restart Microsoft Teams

OneDrive occasionally needs to be reinstalled

Select the blue OneDrive cloud icon in the notification area, at the far right of the taskbar.

Note: You might need to click the Show hidden icons arrow next to the notification area to see the OneDrive icon. If the icon doesn't appear in the notification area, OneDrive might not be running. Select Start, type OneDrive in the search box, and then select OneDrive in the search results.

(A screenshot is provided below of the OneDrive cloud icon)

Select More > Close OneDrive

(A screenshot is provided below of the "Close OneDrive" button)

Go to
Select the Click here to Download link, and follow the installation prompts.

(A screenshot is provided below of the download button)

Last updated: 2020-05-07 12:25 PM 2054-1548097
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